Refund and Cancellation Policy

Refund eligibility depends on the reason for the request, the applicable return conditions, any product-specific restrictions disclosed before purchase and applicable law.

Approved eligible returns, qualifying order cancellations, unavailable merchandise, incorrect shipments and legally required remedies may qualify for refunds. All-pickguard change-of-mind refunds are excluded; defective or incorrectly supplied pickguards are ordinarily handled through replacement unless another remedy is legally required.

To request cancellation, email support@zipitnshipit.com as soon as possible with your order reference. A request cannot guarantee cancellation after an order enters fulfillment or shipment, or when a previously disclosed noncancelable custom-order restriction applies.

If we cannot meet a required shipment deadline, you may decline an eligible delay and receive the cancellation or refund required by law.

For ordinary approved returns that require inspection, we aim to initiate the refund within 10 business days after the returned goods are received, reviewed and approved. A shorter deadline required by applicable law takes precedence.

Refunds are ordinarily issued to the original payment method. The card issuer, bank or payment service may take additional time to post the credit. We do not request that customers send payment-card numbers by email.

Original shipping charges, applicable taxes, return postage and any disclosed item-specific deductions are evaluated according to the reason for the return and applicable law. We do not assess a universal percentage-based restocking fee.

If only part of an order is returned or canceled, the eligible refund may cover only the affected merchandise and applicable associated charges. We will explain any lawful deduction before completing the refund review.

If a refund, duplicate charge, delivery failure or payment-status issue occurs, contact support@zipitnshipit.com with your order reference. Please do not submit a second payment merely because a checkout confirmation is delayed.

Nothing in this policy restricts applicable statutory remedies or cardholder dispute rights.